Contacting a Patient
If you come to visit a patient, please see our visitor information page.
If you would like to send a card, gift or flowers to a patient, the mailing address is:
Patient Name (Patient Room Number)
c/o VA Sierra Nevada Health Care System
1000 Locust Street
Reno, NV 89502
For the location of an inpatient or their phone number, dial the Health Care System at (775) 786-7200 or (888) 838-6256.
Telephone Care
Please contact our telephone care line if you need to make or reschedule an appointment: (775) 328-1453
Hours of Operation
- Reno VAMC (24 hours a day for inpatient), clinics are 8:00 am to 4:00 pm
- Sierra Foothills Outpatient Clinic 7:30 am – 4:00 pm
- Carson Valley Outpatient Clinic 8:00 am – 4:00 pm
- Lahontan Valley Outpatient Clinic 8:00 am – 4:30 pm
Patient Representative
If you have a compliment, complaint, or other issue which you believe requires resolution, please contact one of our patient representatives. Their contact information is available on our customer service page.
Release of Information
If you need to get information from your medical records, please contact our Release of Information Office.
Inquiry Routing and Information System
VA has establised an inquiry routing and information system which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.
News Media
Members of the news media should contact our Public Affairs Office at (775) 328-1810.
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