New Employee Orientation (NEO) Guide - VA Sierra Nevada Health Care System
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VA Sierra Nevada Health Care System


New Employee Orientation (NEO) Guide

Dear Prospective Employee,

Welcome to the VA Sierra Nevada Healthcare System (VASNHCS)!

We are pleased you have chosen a career serving America’s Veterans in the nation’s largest integrated health care system. You will soon join a workforce of talented, committed professionals who support the Department of Veterans Affairs’ mission to honor America’s Veterans by providing exceptional health care that improves their health and well-being. VASNHCS provides primary and secondary care to a large geographical area that includes 20 counties in northern Nevada and northeastern California.

Employees of VASNHCS are driven by VA’s I CARE Core Values: Integrity, Commitment, Advocacy, Respect and Excellence. ( Our vision is to continue to strive to be the benchmark of excellence and value in health care by providing exemplary services that are both patient-centered and evidence-based.

These pages have been designed to help you during your onboarding process. If you have any questions or comments about this resource page, please contact Human Resources Management Service by calling 775-829-5630, or by sending an email to

VASNHCS is committed to providing access to this orientation event for all participants. If you need alternative formats for services because of a disability, please contact Tim Moore at 775-829-5652, or via email with your request.

Below you will also find links to new employee resources, such as benefit information, frequently asked questions and information about VASNHCS.


J Sturm

Chief, Human Resources Management Service

New Employee Resources


Federal Health Benefits  
Federal Retirement Benefits         

Thrift Savings Plan (TSP)           (Retirement Savings/Investment)

MyPay (Payroll Account)  
VA Sierra Nevada Health Care System Home  
VASNHCS Facility Map  



New Employees Guide

The documents below can be filled out and brought with you on your first day of work. If you have any difficulties blank forms will be provided during orientation. 

Form Name


Federal Withholding Allowance

W4 ( )

Employment Eligibility Verfification I-9 (

Direct Deposit

Form 2231  (             

If links to forms are broken, please email

New Employee Frequently Asked Questions

1.       How do I find more information about my benefits? Is there a vision care plan? What dental plans are available to VA employees?

Health care coverage beings two weeks after your starting date (provided that all forms are turned in to HR within the first week). For information visit the Federal Health Benefits Website. You will also receive additional benefit information during new employee welcome day. Note: Life insurance is included already as a new employee; however, you can cancel it after two weeks.

2.       Will I receive an employee ID card or badge?

Yes. A Facility ID badge will be issued your first day at work. You will also receive a Personal Identity Verification (PIV card). Each service has a designated sponsor who will enroll you into our systems and give you guidance regarding the ID requirements. When going through the process, make sure to always have two forms of US government issued identification with you at all times (one must be a picture ID).

3.       Where can I park on my first day?

Most reserved parking is for patients. Employees may park on the second floor of the parking garage or streetside within the neighborhood. Please respect our neighbors and refrain from parking in any resident reserved spots, red zones, or yellow loading zones.

4.       What time do I arrive on my first day?

New Employee Welcome Day starts at 8:00 a.m. Click here for a link to the classroom location.

5.       What do I wear?

Dress is business casual during orientation. Your supervisor will determine future requirements based on your job function.

6.       How do I know what shift I will be working?

Tour of duties are normally identified on job announcements and discussed during the pre-employment process. Any changes to schedules need to be discussed with your service chief and supervisor.

7.       Are there places nearby I can purchase food or drink items?

Yes, there are many options:

  • The Patriot Café has hot and cold entrees, beverages and desserts available for purchase. It is located on the first floor of the medical center and is open Monday-Friday, 7 a.m. – 3:30 p.m. 
  • The Patriot Store is across the main passage from the Café with snacks, drinks, gifts, clothing and sundries is open Monday-Friday 8 a.m. - 3:30 p.m. and Saturday 8 a.m. - Noon.
  • There is also a Hi-Point Café cart at the main entrance that serves coffee, pastries, sandwiches and beverages open Monday-Friday 7 a.m. - 4 p.m.