Current Operating Status - VA Sierra Nevada Health Care System
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VA Sierra Nevada Health Care System

 

Current Operating Status

Situation Update

As of Friday, May 15, 2020 2:53 PM PDT

Hospital Entrances:

All staff and Veterans enter the hospital through the Main/Front entrance located on Kirman Avenue during normal business hours, 6am to 5pm, Monday through Friday.

A clinical screener is stationed at the Emergency Department (ED) entrance and will allow patients with urgent/emergent healthcare needs to enter through the ED. Only Veterans being seen in the ED will be permitted access to that entrance.

The Specialty Clinic entrance is closed until further notice. We will have staff available to assist with escorting patients safely to and from their specialty care appointments.

During off hours and weekends, access to the hospital will be available only through the ED entrance. All other hospital entrance doors are to remain locked.

Screening
Everyone who enters any VASNHCS facility will be pre-screened for the following conditions:

  • Fever
  • New or worsening cough
  • Shortness of breath
Veterans coming for appointments are often accompanied by someone. Attendants and escorts are generally not permitted, except as necessary for clinical care, major procedures, or support of a disability.

Visitation

To protect patients and staff, inpatient visitation is not permitted (some exceptions for hospice or extenuating circumstances may be permitted). Nobody under the age of 18 will be permitted.

Stay home and phone

If you have symptoms of fever, cough, and shortness of breath, please call the VASNHCS Call Center at 888-838-6256 and select the option to speak to a nurse before visiting the facility (if you need an ambulance or need emergency room care, call 911 or go to your nearest ER). Tell them about your symptoms.

In addition to calling first, consider using VA's telehealth, MyHealtheVet and virtual care options. VA's telehealth providers can evaluate your symptoms and provide a diagnosis and comprehensive care, so you do not have to leave your home or office.

Dealing with Stress

It’s important during these times of social isolation and distancing that we remember to take care of ourselves and each other. Below are some resources for managing stress in times of turmoil.

Crisis Support Services of NV     1-800-273-8255 or text CARE to 839863
Veteran Crisis Line                     1-800-273-8255, press 1; Text 838255;
                                                  confidential chat: www.veteranscrisisline.net

Additionally, you can access any of the resources directly below:

My HealtheVet                                                             https://myhealth.va.gov
Nevada Unemployment Insurance                              http://ui.nv.gov/css.html
Federal Trade Commission Consumer Resources     https://www.consumer.ftc.gov/
IRS Tax Filing Information                                           https://www.irs.gov/coronavirus
Nevada Health Response                                           https://nvhealthresponse.nv.gov/
Nevada Health Link                                                     https://www.nevadahealthlink.com/

I urge you to stay informed and up to date on the coronavirus by going to the following websites:

VASNHCS:                 https://www.reno.va.gov/
VHA Internet:              https://www.publichealth.va.gov
CDC Internet:             https://www.cdc.gov

Facility Status

Parent Facility
VA Sierra Nevada Health Care System Normal Hours
If you have symptoms of fever, cough, and shortness of breath, call us at 888-838-6256 before visiting us. For other concerns, you may be able to access VA care from home by phone or using VA virtual care options.
Outpatient Clinics
Sierra Foothills Outpatient Clinic Normal Hours
Carson Valley Outpatient Clinic Normal Hours
Lahontan Valley Outpatient Clinic Normal Hours
Diamond View Outpatient Clinic Normal Hours

Telephone Numbers

  • Emergency: 911
  • Veterans Crisis Line: 1-800-273-8255 (Press 1)
  • 24 Hour Nurse: 775-328-1453
  • Change Your Appointment: 775-328-1453
  • Media Inquiries: 775-328-1810
  • National Veterans Helpline: 1-800-507-4571
  • Patient Locator: 775-786-7200 or
    1-888-838-6256
  • Pharmacy Refill: 775-334-4117
  • Staff Locator: Not Available
  • Telephone Care: 775-328-1453

Know the symptoms

COVID-19 is a new virus that causes respiratory illness in humans, usually 2–14 days after exposure. Illnesses have ranged from mild symptoms to severe illness, including fever, cough, and shortness of breath. The virus is thought to spread mainly from close contact with an affected person. It spreads in the air, like flu, through droplets from sneezes and coughs. The droplets can stay suspended in the air for some time and can land on surfaces that are touched by others.

Understand your risk

The Centers for Disease Control and Prevention (CDC) considers COVID-19 to be a serious public health threat, but individual risk is dependent on exposure. For the general American public, who are unlikely to be exposed to this virus at this time, the immediate health risk of COVID-19 is low.

Keep an eye on coronavirus, but remember the flu

Symptoms of fever, cough and shortness of breath also happen to be symptoms of the common cold and flu. This year, at least 29 million flu cases have been reported with 280,000 hospitalizations and 16,000 deaths from flu. Flu activity most commonly peaks between December and February and can last until May.

What's important to remember is that anyone can get the flu. But you are more likely to become infected if you:

· Have a weakened immune system

· Have frequent, close contact with young children

· Work in a health care setting where you may be exposed to flu germs

· Live or work with someone who has the flu

· Haven't received an annual flu shot

Take precautions to guard against infection

· Get a flu shot

· Keep your hands clean by washing with soap and water for at least 20 seconds or using a hand sanitizer with at least 60% alcohol

· Avoid touching your eyes, nose, and mouth

· Avoid people who are sick

· Stay home and away from others when sick

· Cover your coughs and sneezes with tissues or your arm/sleeve. Dispose of tissues in the trash.

· Keep surfaces clean using disinfecting wipes · Check the CDC advisories prior to planning travel

Stay home and phone

If you have symptoms of fever, cough, and shortness of breath, please call VA’s call center at 775-786-7200 to speak to a nurse before visiting the facility. Tell them about your symptoms and any recent travel. In addition to calling first, consider using VA’s telehealth and virtual care options. VA’s telehealth providers can evaluate your symptoms and provide a diagnosis and comprehensive care, so you do not have to leave your home or office. Get VA’s latest updates on COVID-19: https://www.publichealth.va.gov/n-coronavirus/index.asp