Customer Service - VA Sierra Nevada Health Care System
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VA Sierra Nevada Health Care System

 

Customer Service

Veteran Experience Program

Our Veteran Experience Program, seeks to personally give you and your family the security of knowing someone is available to focus on your individual concerns and rights as a patient. We will partner with you and your family to work towards finding a resolution for any concerns you may have with your healthcare. If you, or a veteran you care for has not been able to resolve important issues related to VA through other means of communications, please contact a representative within the Veteran Experience Program who will be available to help you with your concern in a timely manner.

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Veteran Experience Program Representative
775-785-7280

Alternatively, you may contact us through e-mail using the VA National Inquiry Routing & Information System (IRIS).

Additional Contacts

To speak with a Veteran Experience Program Representative you may contact us at 775-785-7280 Alternatively, you may contact us through e-mail using the VA National Inquiry Routing & Information System (IRIS) or through MyHealtheVet secure messaging at www.MyHealthVet.va.gov

For a listing of additional contacts, please visit our phone directory.

Patient Feedback Tools

We also have a number of feedback tools for you to provide information about the care and service you receive. Please take the time to participate in and use these feedback tools. Our goal is to provide compassionate, quality care in a timely manner.

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